Responsible Gambling

General

Participating in online casino games should always be viewed as a form of entertainment. However, some individuals may struggle to maintain control over their gambling habits. It is important to understand that gambling should not be regarded as a way to earn money or a method to resolve financial difficulties. It is wise to keep track of both the time and money you spend each day at an online casino. If you observe that your spending is exceeding your budget, or if gambling starts to disrupt your daily life, we highly recommend adopting several supportive strategies, such as establishing Personal Limits on your gambling, choosing Self-Exclusion, and reaching out for advice and assistance from trusted independent organizations.

To keep the game fun and responsible, they’ve got the Personal Limits feature in play. This slick option lets players put bounds on deposits, losses, wagers, and overall spending. Just give the support crew a shout through live chat or email, and they’ll have you set up in no time!

Need to tweak those limits? No problem! Cutting back is a piece of cake—it happens right away. But stepping up a limit? That’s just a little more strategic—email confirmation is required, and it kicks in after the current limit runs its course, making sure you take a breath before diving back in. For any nitty-gritty details about Personal Limits, just holler at the support team.

  • Deposit Limit: This one keeps your daily, weekly, or monthly deposits in check.
  • Loss Limit: A cushion against your losses over a day, week, or month, calculated from the initial cash in—not from the wins. So, if you toss in €50 and set a Loss Limit of €10, even if you hit a €1,000 jackpot, your loss count still starts from that first €50.
  • Wager Limit: This cap controls the amount you can wager over a day, week, or month.
  • Cooling-Off Limit: A breather period where depositing or promo offers are off the table, but you can still pull out the remaining cash. This kicks in right away, and your account gets reactivated automatically once the time's up!
  • Self-Exclusion Limit: This option lets players take a temporary time-out from the action. While on this limit, they can’t chase offers, deposit, or pull cash out. Fear not, the account reopens automatically once the set time is up!
  • Session Limit: This cuts down on playtime instantly. When a player hits their limit, they get logged out, with durations ranging from 6 minutes to a whopping 1,000,000 minutes!

If someone feels it’s time to hit pause on the gaming fun, they can tap the support team to kick off a self-exclusion. This lets them step back from the action for a chosen period—be it firm or flexible. The support crew will lock down their account and stop any promos from sliding into their inbox. When it’s time to take out whatever cash is left while self-excluded, just reach out to support, and they’ll guide you through the process. It’s good to remember though that self-exclusion doesn’t skip the verification needed to cash out—as always, withdrawals follow the casino’s limits!

For those seeking a little extra support or savvy tips, there are top-notch organizations ready to lend a hand:

  • Gamblers Anonymous
  • GamCare
  • Gambling Therapy

This joint only rolls out the welcome mat for players who are 18 and up. They’ve got solid systems in place to block underage players from getting a seat at the table. Age verification could pop up, and anyone not meeting the legal age won’t get a green light. Although the internet’s a wild place, parents are encouraged to help keep their kiddos away from online gaming. There are some handy software out there to help steer clear:

  • CyberPatrol
  • GamBlock®
  • Solid Oak Software
  • Net Nanny